Shipping policy
Shipping Policy
1. Order Processing
• Processing Time: All orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or holidays.
• Order Confirmation: After placing your order, you will receive an order confirmation email. This email will contain your order details and estimated shipping time.
2. Order Tracking
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Once your order has shipped, you will receive a shipping confirmation email that includes a tracking number. You can use this number to track your order through the carrier’s website.
3. Shipping Restrictions
• We currently ship to the United States only at this time.
• Orders cannot be shipped to P.O. boxes or military addresses (APO/FPO).
4. Delivery Issues
• Lost or Stolen Packages: If your tracking information shows that your package was delivered but you have not received it, please contact us at tylertumblers@gmail.com for assistance.
• Incorrect Address: Please ensure that you provide the correct shipping address. We are not responsible for orders shipped to an incorrect address provided by the customer.
5. Damaged or Defective Items
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If you receive a damaged or defective item, please contact us immediately at tylertumblers@gmail.com with your order number and a photo/ video of the item’s condition. We will arrange for a replacement or refund.
6. Returns and Exchanges
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Please refer to our Return Policy for information on returns and exchanges.
*Contact Us*
If you have any questions about our shipping policy, please contact us at tylertumblers@gmail.com .
Tylers Tumblers
6303 126th Ave N, Largo, FL 33773
tylertumblers@gmail.com
This shipping policy is effective as of 5/27/24.